An Ideal Solution

A major (and innovative) airline uses eResourcePlanner to support their "work at home workforce". They find eResourcePlanner an ideal solution to communicate and manage employee's schedules and entitlements. The employee base is a schedule intensive workforce that has extensive flexibility in their business rules that allow complete flexibility in their schedule. To solve this company's problem in the traditional way, it took 20 people manually entering up to 6,000 transactions a day allowing the staff to drop, pick up, and trade shifts. With eResourcePlanner the staff now self manages their schedule, and the people who manually entered the transactions are now working on far more productive activities.

Many companies find work at home to be an ideal solution to many of their initiatives: cost control, "green" solutions, transportation issues, etc. One hurdle they face is how to handle employee interaction, communication, and schedule management. With eResourcePlanner, this company handles more employee interaction transactions using automation focused on their business rules than they ever dreamed of handling manually.