Effective Date: 01/01/2024

eResourcePlanner, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our application ("App"), including but not limited to SMS messaging for communication purposes. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

   We collect the following types of information from our users:

   • Personal Information: This may include your name, email address, phone number, billing information, and any other details required to complete your purchase and provide services.
   • Usage Data: This may include details about your interactions with the App, such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

   We may use your personal information for the following purposes:

   • To Provide the Service: This includes processing payments, sending SMS notifications for account confirmations, order updates, appointment reminders, and other communications relevant to your use of the App.
   • To Improve the Service: We may use aggregate data to improve the functionality, performance, and user experience of the App.
   • To Communicate with You: We will use your phone number and/or email address to send important updates and information about your account, including SMS notifications.

3. SMS Messaging Terms

   3.1 Opt-In Consent

   By providing your phone number during registration or in your account settings, you are opting in to receive SMS messages from eResourcePlanner, Inc. These messages may include:

   • Important notifications related to service updates, transaction confirmations, event reminders, security alerts, or customer support communications

   3.2 Opt-Out Provisions

   You have the right to opt out of receiving SMS messages at any time. To opt out:

   • Reply STOP to any SMS message you receive from us. This will automatically unsubscribe you from further messages.
   • Alternatively, you may update your preferences in your account settings within the App or contact customer support at webmaster@eresourceplanner.com

   Please note that even after opting out of marketing or non-essential SMS messages, we may still send you important transactional messages related to your account, such as payment confirmations or critical service updates.

4. Third-Party Sharing

   We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist in the operation of our App, such as payment processors or SMS messaging services. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify.

5. Security

   We take the security of your personal information seriously. We use commercially reasonable measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

   You have the following rights concerning your personal information:

   • Access: You can request access to the personal data we hold about you.
   • Correction: You can request corrections to any inaccurate or incomplete personal data.
   • Deletion: You can request that we delete your personal information, subject to legal obligations.
   • Opt-Out: You can opt out of marketing communications, including SMS, at any time.

7. Changes to This Policy

   We may update this Privacy Policy from time to time. When we do, we will notify you by posting the revised policy in the App and updating the "Effective Date" at the top. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

8. Contact Us

   If you have any questions about this Privacy Policy or your personal data, please contact us at:

   • Email: webmaster@eresourceplanner.com
   • Phone: 800-795-5150

By using eResourcePlanner, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.